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How we handle your data

Your information, secured by policy.

DBS maintains a strict security and disposal policy. We make every effort to protect personal identifiable information — such as Social Security numbers and dates of birth — by securely storing, transmitting, and disposing of it. Only authorized DBS personnel ever have access.

This policy may be updated at any time without prior notice
SSN & DOB protected Secure storage, transmission, and disposal, limited to authorized personnel.
FCRA compliant Reporting practices follow the Fair Credit Reporting Act within California.
5-year retention Reports are kept as required, then destroyed electronically or mechanically.
Source-dependent accuracy We report public record data as compiled by government agencies and courts.

Security & Disposal

DBS maintains a strict security and disposal policy. We make every effort to protect the confidentiality of personal identifiable information — including Social Security numbers and dates of birth — through secure storage, secure transmission, and secure disposal at every stage of a search.

Access to this information is restricted to authorized DBS personnel only.

FCRA Compliance

We follow the Fair Credit Reporting Act (FCRA) within the state of California, which states:

"No consumer may bring any action or proceeding in the nature of defamation, invasion of privacy, or negligence with respect to the reporting of information against any consumer reporting agency, any user of the information, or any person who furnishes information to a consumer reporting agency, except as to false information furnished with malice or willful intent to injure such consumer." FCRA Section 611

Record Retention

Pursuant to the FCRA, we must maintain any reports or copies of information received in connection with services rendered for a period of five years.

Information is subsequently destroyed, either electronically or mechanically, once that retention period ends.

Accuracy of Information

DBS makes every reasonable effort to ensure the accuracy of the information we deliver.

Because we rely on public information contained in government records — compiled, maintained, and indexed by government agencies and courts — we cannot independently verify the completeness or accuracy of the information reported.

Changes to This Policy

This Privacy Policy may be modified or amended at any time without prior notice. We recommend checking back periodically to stay informed of how we protect your information.

Contact Compliance

If you have questions or comments about this Privacy Policy, reach our Compliance Department by email or in writing.

complaince@directbackgroundsearch.net
Attn: Compliance Department Direct Background Search, LLC P.O. Box 15622 Anaheim, CA 92803

Questions about how we handle your data?

Our Compliance Department is available by phone, email, or mail for anything this policy doesn't cover.